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The Gambling Commission's corporate strategy from 2024 to 2027 is a comprehensive plan aimed at guiding regulatory efforts in the UK gambling industry for the next three years. This strategy is a response to the ongoing developments in the gambling sector, especially amidst the digital age and the global pandemic. Its purpose is to ensure that the gambling industry continues to operate fairly, safely, and free from criminal activities, while also addressing important issues raised by the government regarding gambling reforms outlined in the government's gambling reform white paper.
Strengthening Regulation with Data-Driven Approaches
A key element of this strategy is focusing on using data and analytics to enhance the efficiency of gambling regulation. The commission intends to invest in data storage and analytical capabilities and is committed to staff training to improve decision-making processes and operational performance. This will include updating existing systems to facilitate more effective data applications, thereby delivering better outcomes for consumers, the public, and licensees.
Stakeholder Engagement and Consultation
This strategy also emphasizes the importance of ensuring public and licensee involvement through clear and transparent engagement to collectively drive discussions on regulatory changes. The commission will assess progress through feedback and insights while maintaining sound financial management and compliance with government and treasury guidance principles.
Valuing Employees and Promoting Inclusivity
The organization regards its employees as its most valuable resource and plans to increase employee engagement and organizational efficiency. This involves attracting and retaining diverse talent, fostering leadership skills, and promoting workplace inclusivity. Various metrics will be used to track progress, such as surveys and diversity representation.
Research and Consumer Behavior Analysis
To gain deeper insights into the gambling market and consumer behavior, the commission will regularly collect operator data and conduct high-quality consumer research. This will enable the commission to provide authoritative advice and statistics to ensure targeted interventions based on evidence.
Five Key Focus Areas
The strategy outlines five main areas of focus, including enhancing regulatory data applications, improving communication with licensees and the public, and ensuring the effective operation of the national lottery. Progress will be evaluated based on operational performance indicators and through qualitative and quantitative measures.
Cross-Domain Driving Factors
Strong management structures, automated systems, and a digital-first approach will support the commission's operations across various domains. The commission will also review how to accurately convey requirements and guidance to ensure clarity and compliance.
In summary, the Gambling Commission's strategy is ambitious and multifaceted, aiming to better utilize data, engage stakeholders, and focus on its workforce to adapt to the evolving gambling landscape and improve regulation. The commission is committed to transparency, reporting progress annually, showcasing improvement measures, and adjusting approaches as needed to achieve its goal of making the gambling industry fairer, safer, and free from criminal activities. |
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